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Refund policy

We want you to be happy with your course.

  • If a course is not right for you, ask for a refund within 7 days of payment, provided you have completed less than 25% of the course.
  • Refunds are paid back through the original payment method where possible; mobile-money and transfer fees may be deducted.
  • If a payment was taken twice or the course could not be unlocked because of a technical problem on our side, we refund in full.
  • No refunds are given once a certificate has been issued.

To request a refund, contact us with your order number from the Purchases page.